The Gaines Method

Privacy Policy

Last updated: June 9, 2026

1. Introduction

The Gaines Method (“TGM,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile applications, and related services (collectively, the “Services”).

2. Information We Collect

Account information: When you create an account, we collect your name, email address, and password. If you sign in through Google, we receive the name and email associated with your Google account.

Profile and usage data: We store your workout history, video progress, streaks, achievements, community posts, messages, and any meal-plan or program data you create or upload.

Payment information: Payments are processed by Stripe. We do not store full credit-card numbers on our servers. Stripe collects and handles payment details in accordance with its own privacy policy.

Communications: If you contact us, join a waitlist, or book a discovery call through Calendly, we collect the information you provide in those interactions.

Device and log data: We may automatically collect IP addresses, browser type, device identifiers, operating system, and app usage logs to maintain security and improve performance.

3. How We Use Your Information

We use your information to provide, maintain, and improve the Services; process payments and subscriptions; communicate with you about your account, programs, and updates; deliver personalized workout and nutrition content; ensure platform security; and comply with legal obligations.

4. Sharing Your Information

We do not sell your personal information. We share data only with trusted service providers who help us operate the Services, such as Stripe (payment processing), Calendly (scheduling), and our hosting/backend providers. These providers are contractually obligated to protect your data and use it only for the services they provide to us.

We may also disclose information if required by law, to enforce our Terms of Service, or to protect the rights, safety, or property of TGM, our users, or others.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Services. If you delete your account, we will delete or anonymize your personal data within a reasonable time, except where we are required to retain it for legal, tax, or security purposes.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. You may also have the right to object to certain processing or to request data portability. To exercise these rights, contact us at the email below. You can update your account information in the app at any time.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Services are not intended for children under 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us so we can delete it.

9. Third-Party Services

The Services may contain links to third-party websites or services (e.g., Stripe, Calendly, Google). This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies before providing them with your information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take appropriate measures to ensure that your data receives adequate protection regardless of where it is processed.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by posting the updated policy with a new "Last updated" date. Continued use of the Services after changes take effect constitutes acceptance of the revised policy.

12. Contact Us

Questions or concerns about this Privacy Policy? Contact us at legal@thegainesmethod.com.